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Processors & Manufacturers

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What Makes UV Light a Good Choice for Disinfection?

By PHT South Africa on 13 August 2020

Keeping microbes out of your food production facility is a never-ending battle. But have you considered adding UV light to your arsenal? If not, here are some great reasons why you should consider it!

Webinar | Food Focus chats to the National Contract Cleaners Association

By Food Focus on 14 July 2020

Friday Fundamentals - Food Focus chatted to the National Contract Cleaners Association about COVID 19 and cleaning

Webinar | An update on the processed meat legislation with Hahn & Hahn

By Janusz Luterek of Hahn & Hahn SA (Pty) Ltd on 13 May 2020

There has been a lot of change in the legal landscape in South Africa for processed meat products, with new compositional and food safety requirements promulgated since the Listeriosis outbreak. Today we have an expert sharing the facts with us.

COVID-19 in the Food Industry: So Many Questions

By Food Safety Tech on 02 April 2020

Understanding best practices and keeping employees safe have been a top concern during the coronavirus pandemic.

Packaging and labelling trends you need to be aware of in 2020

By on 13 January 2020

While 2019 saw the launch of naked fruit and veggies in some retail outlets, 2020 trends for packaging and labelling have seen predictions such as Smart Packaging, Transparent and clear labelling, 100% recyclable materials, edible packaging, minimalism and increased portability.

Cornell Develops Novel Food Safety Assessment Tool

By Food Safety Magazine on 19 December 2019

New research funded by the Frozen Food Foundation developed a modeling tool to assist the frozen food industry with understanding and managing listeriosis risks. The findings are published in the December 2019 issue of Journal of Food Protection.

Ecology of Listeria spp. and Listeria monocytogenes - Significance in Dairy Production

By Food Focus on 31 October 2019

The International Dairy Federation has published new guidance outlining additional actions that can be taken in the production process to minimise risk of Listeria contamination in dairy products.

Your Microbiology Testing Guide

By SMT LABS Pty Ltd on 09 September 2019

As a testing laboratory, we often get asked the question: What should I test for? Although there is legislation and guidelines that specific industries should adhere to, there are also basic guidelines to help you ensure that your product and facility complies with good hygiene a

Combined List of Acts, Regulations And Standards Relating to Food Safety and Quality Aspects of Milk and Other Dairy Products

By Dairy Standard Agency on 04 September 2019

The Dairy Standards Agency has updated their combined list of legislation and standards applicable to milk and dairy products for the South African industry.

10 Documents You Need When Applying for a Certificate of Acceptability

By Adele Krogh on 26 July 2019

Here are some of the examples of supporting documentation which the EHP might require from you when applying for a Certificate of Acceptability. It's better to be prepared!

Important parameters to measure for meat processors

By Testo South Africa SANAS Calibration Lab JHB on 19 July 2019

The challenges meat processors face have increased in the past years: regulations, documentation, hygiene checks, official assessments, operative self-checks, HACCP system - the requirements have been drastically tightened.

8 Things to Consider When Designing Food Processing Plants | EBOOK

By on 18 July 2019

8 Things to Consider When Designing Food Processing Plants for Optimum Hygiene and Food Safety - Download the EBook now.

Warehousing and distribution – the moving link in the food chain

By Doug Hunter of Syspro on 24 June 2019

So, what does it take to be a reputable distributor who is dedicated to and consistently apply food safety best practices throughout their operations — from truck to warehouse to delivery

Understanding chemical hazards in lubricants and other non-food compounds – Part 2

By Ulli Gerntholtz of NSF on 30 November 2018

Implementing HACCP in processed meat products - it’s not just about Listeria

BRC Issue 8 - What is in store

By Ulli Gerntholtz of NSF on 25 October 2018

The British retail consortium (BRC) food safety standard is one of the oldest and most widely used retail food safety standards. The latest revision (Issue 8) was published August 2018 and this article outlines the most important changes you should implement as soon as possible.

Inadequate Cooking and Handling Partly to Blame for Persistent Salmonella Illnesses in Canada

By Food Safety Magazine on 19 September 2018

Over the past 16 months, the Public Health Agency of Canada (PHAC) reports that health officials in Canada have identified hundreds of laboratory-confirmed human illnesses associated with...

How to Survive Your Worst Food Safety Nightmare

By Food Quality & Safety on 10 September 2018

Bad news travels faster than a Salmonella outbreak on the 4th of July. That’s why when a food safety crisis hits, or any situation that challenges the safety or quality of your product, it’s essential to respond immediately.

Harmonizing Produce Safety Standards Relieves Audit Fatigue

By Food Quality & Safety on 22 July 2018

The USDA and FDA on June 5 aligned the USDA Harmonized GAP audit with the FDA’s Produce Safety Rule to both streamline audits for farmers and assure them that private audits are consistent with federal produce safety rules.

International registration for your cleaning products – now a reality in South Africa.

By Ulli Gerntholtz of NSF on 18 July 2018

Ever wonder if the cleaners you are using in your food or production facility are safe? This article will help you understand what to look for when sourcing chemicals. We explain product registration (how it works and why it is an important component of a food safety program), th

Food Fraud Requires Companies to Think Like a Criminal

By Food Safety Tech on 21 May 2018

Mitigating the risk requires implementing control measures and establishing traceability systems.

Recalls, emotions and customer requirements

By Rika Le Roux Kemp on 27 March 2018

In some situations in life we have a fight or flight reaction - even in business and our professional life. And then there is the Listeriosis saga in our industry. Interesting times. We want to protect our end consumer and brand name at nearly all costs... so we recall.

Keeping Listeria out of your production facility

By Rika Le Roux Kemp on 15 February 2018

With the Listeriosis break out being a world record in terms of numbers reported, we as food professionals need to proactive. Ready to eat foods have been named as a high risk, but we should all be doing whatever we can to ensure we manage the risks in all facilities, to the bes

Sanitary Design of Food Equipment

By Quality Assurance & Food Safety Mag on 12 February 2018

Have you ever asked yourself: How do I clean this equipment? How did this equipment get here? Does my boss know how much time it takes to clean and sanitize this equipment properly? Do engineers understand the food safety risk?

Risk-Based Thinking

By ISO Update on 06 December 2017

Mastering risk-based thinking will allow any organization to fully understand their current situation, identify risks and opportunities and effectively manage them. Risk-based thinking refers to thinking ahead of a situation ....

The Benefits of Integrated Management Systems

By ISO Update on 05 December 2017

There comes a point in the development of many organisations when they need to obtain some form of certification, and for the majority they will probably implement a management system for either Quality or Health & Safety. There then follows...

How to give your thermometer a health check

By Linda Jackson on 20 November 2017

Did you know you need to test your thermometer’s temperature? Seems a strange concept when the purpose of the instrument is to measure temperature, but the point is to verify that your thermometer is maintaining temperatures between regular calibrations.

Zoning to manage chemical hazards in your food facility

By Linda Jackson on 13 November 2017

Managing cross contamination is a foundation principle in an effective food safety management system. Chemical products can cause cross contamination, but zoning principles can help resolve this.

Preventive maintenance and pest control – the missing link?

By Linda Jackson on 02 November 2017

Pests in food retail, processing and distribution facilities are not just nuisances; they can lead to significant product loss, regulatory action and a public relations nightmare. Use this checklist to make sure you are properly protected.

How do I get a Certificate of Acceptability - COA?

By Linda Jackson on 30 October 2017

So, you want to start a food business? A business licence is generally required for businesses that need to comply with health and safety regulations. Here are some guideline for obtaining your COA.

Raw Materials: Raw Materials: Selection, Specifications, and Certificate of Analysis Part 5

By Quality Assurance & Food Safety Mag on 25 October 2017

Raw materials (ingredients, processing aids, and packaging materials) are the foundation of finished food products. As such, they must meet regulatory requirements (safe and legal for your intended use) and your specifications

Draft standards for public enquiry - SANS 10049

By Food Focus on 17 October 2017

SANS 10049 (SABS 049) (2017-10-10) SANS 10049 - the long awaited revision is now available as a draft standard for public comment. Please comment - we need a national standard that will work!!!

Planning your Health, Safety and Environment file

By Mike Morrison on 17 October 2017

One of the banes in the lives of contractors and people employing contractors is the “Health, Safety and Environment file” that the law requires. This file is a legal agreement between the contractor and the customer. It is called a “File” because the paper required will not fit

Are You Producing an RTE Food … and Don't Realize It?

By The Acheson Group on 12 October 2017

Flour has never been considered to be a ready-to-eat (RTE) food. It is not treated as such in the field, in production, or at the consumer's home. But with the regular flow of recalls caused by consumer consumption of raw flour, that may be about to change.

What you should know about Food Grade Chemicals

By on 06 October 2017

We caught up with Louis Munnik of CRC Industries, to discover what the food industry needs to know about using industrial chemicals and lubricants in their food facility. Find out about the risks and the benefits, food grade status, and more.

Hazards and Risk Assessments | Part 2

By Mike Morrison on 02 October 2017

This article is the second in a series on Hazard and Risk Assessments, and addresses the requirements of a contractor’s Health and Safety file, which is legally required when a contractor works on a customer’s site.

Raw Materials: Raw Materials: Selection, Specifications, and Certificate of Analysis Part 4

By Quality Assurance & Food Safety Mag on 27 September 2017

Hazards and Risk Assessments | Part 1

By Mike Morrison on 24 September 2017

This article addresses the requirements of a contractor’s Health and Safety file, which is legally required when a contractor works on a customer’s site. I will describe the Hazard and Risk Assessment process, but you can use the same format for the Environmental Aspects and ...

Does the food industry need ISO 9001?

By Linda Jackson on 22 August 2017

Why do we need ISO 9001? Doesn’t FSSC 22000 replace ISO 9001 in the food industry? Why do I need to maintain two certifications? If you have asked yourself any of these questions, this article discusses the answers.

Protecting your maintenance crew in a food facility

By Linda Jackson on 21 August 2017

Maintenance is a workplace activities that can affect health and safety not only of the workers directly involved, but also of other workers if safe procedures are not followed. When we consider health and safety hazards in a food facility we often only think about the production

Raw Materials: Raw Materials: Selection, Specifications, and Certificate of Analysis Part 3

By Quality Assurance & Food Safety Mag on 17 August 2017

Cleaning chemicals safety checklist - avoiding accidents

By Linda Jackson on 16 August 2017

Looking for a safety checklist for cleaning chemicals, that will help you and your staff handle them safely to avoid unnecessary accidents? This will help.

Interview questions for your pest control provider

By Linda Jackson on 14 August 2017

Engaging with a pest control provider is the same as engaging with any other professional service provider. You need to do your homework. Don’t rush into it. Ask a few companies for information and check out trade references.Your checklist should include the following considerati

Using technology as your due diligence defence

By Linda Jackson on 02 August 2017

It only takes one slip to cause a food safety problem and your ability to show you’ve done everything within your power to be safe may be your only defence. Using technology can be a cost-effective solution to ensure you have all the right records to prove due diligence

Hepatitis A and the Food Industry

By Linda Jackson on 28 July 2017

Frozen tuna recalled due to hepatitis A | Another frozen berry recall over Hepatitis A fear | Scallops recalled after hundreds of people contract hepatitis A. Alarming headlines like these are a stark reminder of the need for an international focus on this preventable disease

Modern Change Management: Planning for Environmental Compliance

By EHS Today on 27 July 2017

A comprehensive management of change process is critical to ensuring efficient and effective facility upgrades, expansions or process improvements.

Safety Maturity: 3 Crucial Elements of Best-in-Class Safety - Part 4

By EHS Today on 18 July 2017

It's important for manufacturers to have a solid understanding of their safety technologies and techniques. Companies can do this by determining which of the following categories they best fit into, in part 4 of this article series.

APS inspections– now a reality, whether we like it or not!

By Linda Jackson on 12 July 2017

Late last year the Department of Agriculture, Forestry and Fisheries (DAFF) announced the designation of the first two assignees for local and import inspections pertaining to fresh produce, grain and its related products. According to DAFF...

Safety Maturity: 3 Crucial Elements of Best-in-Class Safety - Part 3

By EHS Today on 10 July 2017

In part 3 of this article we look at one of the significant challenges for manufacturers - determining how to bridge the disconnect between engineering and EHS. Often, the larger the company, the larger the gulf is between these two groups.

Raw Materials: Selection, Specifications, Certificate of Analysis Part 2

By Quality Assurance & Food Safety Mag on 07 July 2017

Factors to Consider in Choosing a Testing Laboratory

By Quality Assurance & Food Safety Mag on 03 July 2017

Choosing an analytical testing laboratory or the type of test methods to confirm or identify the condition of a food or beverage product is not an easy task. Decisions need to be made on the types of testing that are appropriate or necessary; whether to perform the testing onesel

Raw Materials: Selection, Specifications, Certificate of Analysis Part 1

By Quality Assurance & Food Safety Mag on 30 June 2017

Safety Maturity: 3 Crucial Elements of Best-in-Class Safety - Part 1

By EHS Today on 27 June 2017

Find out how your company measures up when it comes to safety.The human cost of occupational accidents is vast. Worker safety is a fundamental human need and requirement in industrial settings. It protects workers, prevents unnecessary downtime and satisfies standards compliance.

Small supplier special – Getting to grips with the CGCSA-GFSI Global markets programme

By Linda Jackson on 21 June 2017

The Global Markets Programme, an initiative of the Global Food Safety Initiative (GFSI), is a capacity building programme specifically designed for small and/or less developed businesses. This programme was also adopted by the CGCSA in collaboration with participating South Afric

What are Ten Common Ways to Improve Your QMS

By ISO Update on 19 June 2017

For any QMS to improve, it is essential that everyone is committed to seeking problems, evaluating efficiency and effectiveness of processes and implementing better and improved ideas. Management should be the first to make this commitment and if management “walks the talk” then

What should a Quality Control Manager be doing?

By Linda Jackson on 14 June 2017

A recent discussion prompted a thorough investigation of the differences between quality control and quality assurance. According to the American Society for Quality, Quality assurance and quality control are two aspects of quality management

Personal Hygiene: A Basic Prerequisite Program for Ensuring Food Safety

By Food Safety Magazine on 09 June 2017

Personal hygiene is (or should be) an integral part of the food quality and safety for each and every food processor.

Scheduled downtime

By Quality Assurance & Food Safety Mag on 08 June 2017

Equipment breakdowns seem to happen at the worst of times, usually delaying customer orders. When they do occur, there is a rush to be back in production quickly, sometimes with temporary repairs. But without downtime, cleaning of food-contact surfaces is just not possible and cr

Exploring Quality Control and Quality Assurance

By ISO Update on 26 May 2017

Quality Control and Quality Assurance are both aspects of an organization’s quality management system (QMS), and even though they are closely related concepts, they are different in many ways. Understanding their differences is fundamental for any organization to effectively mana

The Cost of Pollution: 1.7 Million Children Dead Each Year

By EHS Today on 26 May 2017

Every year, environmental risks – such as indoor and outdoor air pollution, secondhand smoke, unsafe water, lack of sanitation and inadequate hygiene – take the lives of 1.7 million children under age 5, say two new reports from the World Health Organization (WHO)

The do’s and don’ts of food plant personal hygiene practices

By Food Safety Magazine on 25 May 2017

Good personal hygiene policies and practices are the foundation for successful food safety and quality assurance in all food manufacturing facilities. Plant personnel are among the most significant reservoirs and vectors of microorganisms, chemical residues and foreign materials

Is Your Sanitation Program Starting on the Right Foot?

By Food Quality & Safety on 17 May 2017

Cross-contamination can occur at any point in the food production process, making it imperative for processing facilities to be proactive in preventing pathogens from entering and spreading throughout the facility. Often overlooked, cross-contamination from footwear can come from

Enforcement of the Agricultural Product Standards Act

By Linda Jackson on 17 May 2017

So how do you know the grade of the apple you are munching on? Or the steak you enjoyed last night? Did you pay a fair price for the quality of the product you were sold? Well, that’s how the Agricultural Product standards Act protects you as a consumer.

Cleaning Compendium

By Linda Jackson on 16 May 2017

I have recently being doing a lot of cleaning at food facilities. It’s a long story….but I have learnt a few valuable lessons in the process. It’s one thing to make the audit finding another thing completely to take the corrective action. I have done a lot of research recently to

Listeria hysteria

By Linda Jackson on 15 May 2017

There was a great response to our recent article on Listeria. Needless to say it has been a very topical issue in the last two months. We have done a lot of research on how to eradicate the problem and have come across some great resources to share with you.

A uniform approach to HACCP

By Food Quality & Safety on 11 May 2017

Under HACCP, it is every manufacturer’s prerogative to rank the severity of the physical, chemical and microbial dangers in a process. While uniforms and garments are not likely the weakest link for a business in which food safety is imperative, operators should recognize the ris

Assuring Water Quality and Safety in Food Processing (Part 4)

By Food Safety Magazine on 10 May 2017

Most people take water for granted. But it is a valuable asset, particularly within the food processing industry and Part 4 of this article considers how to interpret your water quality results

The risk of biofilms to the food processing industry (Part 2)

By iTram Higiene on 05 May 2017

Biofilms represent a significant hygiene risk to the food processing industry. In Part 2 of this article we will look at Biofilm Detection and Treatment

Assuring Water Quality and Safety in Food Processing (Part 3)

By Food Safety Magazine on 03 May 2017

How ice is manufactured, stored and used is another issue that should be part of a processor’s water management program. There is a sense that plant workers and their managers believe that frozen water cannot be a source of contamination.

Compressed air in the food industry (Part 2)

By Pieter de Waal on 03 May 2017

The burning question being, can one get clean air ? The short answer is yes. But there is a but, first ‘clean’ must be specified and then the cost must be considered. Part 2 of this article looks at contaminants and offers some technical tips

Compressed air in the food industry (Part 1)

By Pieter de Waal on 25 April 2017

The burning question is this - can one get clean air ? The short answer is yes, however, there is a also a "but". Firstly, 'clean' must be specified and then the cost must be considered. The questions normally start when people find out there's oil in compressed air

The risk of biofilms to the food processing industry (Part 1)

By iTram Higiene on 24 April 2017

Biofilms represent a significant hygiene risk to the food processing industry. They are colonies of different types of microorganisms covered in a protective polymer coat; this is a natural barrier that protects against heat, mechanical damage, disinfectants and desiccation

Assuring Water Quality and Safety in Food Processing (Part 2)

By Food Safety Magazine on 19 April 2017

Most people take water for granted. In the United States, Japan and in Western Europe, all that an individual needs to do is turn on the tap at any time in the day or night to get clean, potable water. Part 2 of this article considers the uses of water.

Top Five Tips to Ensure Effective Procedures in Your QMS

By ISO Update on 19 April 2017

The ISO 9001 quality management system requires for organizations to write different procedures to prevent non-conformances and to guaranty that specific jobs and processes are carried out correctly. Here are some tips for writing effective procedures

Supporting a Culture of Caring Can Reduce Injuries and Costs, Improve Performance

By EHS Today on 18 April 2017

A senior vice president at an insurance company who is an expert in workers’ compensation insurance shares ways clients have reduced injuries, improved morale, saved money and increased production

Stellenbosch University researchers develop easy method to detect SA honey fraud

By Foodstuff South Africa on 05 April 2017

How does the industry fight back against food fraud? Well, food scientists and researchers from Stellenbosch University (SU) and the Sapienza University of Rome have developed a quick and user-friendly method to detect whether the honey in question is the real thing or not.

See, hear, and speak no evil ... are you guilty?

By Quality Assurance & Food Safety Mag on 04 April 2017

Are we guilty of seeing, hearing and speaking no evil in our daily lives as quality and food safety leaders? Instead of wearing blinders, earplugs, and muzzles (figuratively or literally), we need to be doing everything we can to build our relationships with company executives as

Listeria, what should I know?

By Michele Pietersen on 03 April 2017

Over 80 years ago, L. monocytogenes was recognized as an animal pathogen that was widespread in nature, in soil, decaying vegetation and the bowels of many mammals. But in 1983 the first human outbreak was reported in Canada, proving that indirect transmission from animals to hu

Assuring Water Quality and Safety in Food Processing (Part 1)

By Food Safety Magazine on 29 March 2017

Most people take water for granted. In the United States, Japan and in Western Europe, all that an individual needs to do is turn on the tap at any time in the day or night to get clean, potable water. Water is used for drinking, cooking, washing and myriad other tasks.

Food Fraud on the Rise

By Food Quality & Safety on 29 March 2017

“While food fraud has been around for centuries, with a handful of notorious cases well-documented, we suspect that what we know about the topic is just the tip of the iceberg,” said Jeffrey Moore, senior scientific liaison for the USP.

Preventive Maintenance: An Essential Prerequisite for Food Safety Part 3

By Food Safety Magazine on 16 March 2017

In this final part of our series on preventive maintenance, the importance of accurate records is discussed. A software programme can definitely assist but don’t jump to that before your paper system is working for you. Listen to the paper – it provides valuable information to al

Have you checked your water quality lately?

By Linda Jackson on 16 March 2017

If you have been watching the Vaal dam levels you would have seen the amazing change over the last few months from severe water restrictions to possibly too much water. The recent drought should have brought about significant water savings in your facility, but just because these

FSSC 22000 version 4: The main changes you should know

By Nuno F. Soares on 09 March 2017

Food safety schemes such as FSSC 22000 have become an absolute necessity for food business operators. Many of them have taken up voluntary food safety certification not only to protect their consumers but also to comply with regulations, standards and customer requirements.

Preventive Maintenance: An Essential Prerequisite for Food Safety Part 2

By Food Safety Magazine on 22 February 2017

In this article, we discuss the necessary paperwork in a maintenance department. Having procedures helps with employees training. Although you may have a qualified artisan, food industry experience can be lacking and therefore important aspects should be specified. A tip – use pi

Tackling the food waste challenge with technology

By Wayne Visser on 22 February 2017

Innovation in packaging and refrigeration can reduce waste – as can changes in behaviour. The challenges of the 21st century will stretch our collective capacity for innovation like never before. Take food security...

Preventive Maintenance: An Essential Prerequisite for Food Safety Part 1

By Food Safety Magazine on 16 February 2017

There is often a struggle between the food safety/quality department and maintenance. This series of articles is to provide background and practical solutions to assist both parties to find common ground.

Top 5 Areas to Cover When Assessing Supply Chain Risk Factors

By Integration Point on 16 February 2017

Have you identified and assessed all the risks in your supply chain? Knowing the key areas to evaluate for each of your suppliers can make this an easier and less time-consuming process. Here are the five key areas to cover when assessing the risk factors in your supply chain.

The Basics of Lockout/Tagout Compliance - Part 2

By EHS Today on 03 February 2017

In part 2 of this two-part series about lockout/tagout compliance, the author examines the importance of lockout/tagout and the components of an effective program.

Are your employees spending too much time on smoke breaks?

By FSP Business on 03 February 2017

Many employers who allow smoking in the workplace often complain about the amount of productivity that's lost because of the frequent smoke breaks employees take. Here are five tips you can use to control the smoke breaks your employee takes.

How to pass a customer audit

By Linda Jackson on 01 February 2017

You are a supplier to retail… or you are intending on becoming one. You need survival tips for the audit that is looming. Well here we go!

ISO 9001 - So where are you in your transition?

By Linda Jackson on 01 February 2017

We have had the new version of ISO 9001 for well over a year, which means it is no longer new! So where are you in the transition process – hopefully you have a plan? If not, this article offers some suggestions for 2017. (Bottom line: You have a three-year transition period!)

Managing your compliance records according to legislation

By Linda Jackson on 01 February 2017

Have you ever wondered how long your need to keep your compliance records? We have put together some guidelines according to legislation - so make sure you tick the boxes!

HACCP is Basic

By Rika Le Roux Kemp on 26 January 2017

Why food safety you may ask? Well, we can explain the urgency and motivation for food safety management systems (FSMS) very easily - it's a matter of life and death. We need food manufacturers as well as regulatory authorities to plan and regulate the food safety of food products

The Basics of Lockout/Tagout Compliance - Part 1

By EHS Today on 26 January 2017

In part 1 of a two-part series about lockout/tagout compliance, the author examines the importance of lockout/tagout and the components of an effective program.

Lockout/tagout Programs falling short in Food Industry

By EHS Today on 17 January 2017

Although this article highlights statistics from the USA, the concerns are valid in the South African food industry too. This should make you think and having you reaching for your safety file to ensure you have a lock out procedure.

ISO 9001:2015: Avoiding nonconformities during the transition

By Quality Digest on 06 December 2016

The anticipated release later this year of the revised version of ISO 9001:2015—“Quality management systems—Requirements,” has many organizations asking what the revision will mean for them.

What's in your safety file?

By Linda Jackson on 05 December 2016

What information do you need in your safety file? Here’s a handy checklist developed by the experts

OHS Systems - Why on earth do we need them?

By Linda Jackson on 28 November 2016

If you read our article on the documentation you should have enough in place to demonstrate due diligence and compliance with the Occupational Health and Safety Act, and you might be wondering why on earth would you need to do anything more, but ...