About the role
Tenzing Marketing is looking for a supplier development specialist to join their team for a 6-month fix-term contract. The role is employed to work on the SPAR account only.
Contract start date
1 June 2022 – 30 November 2022
Salary
R18 000 – R25 000 – Depending on experience
Future opportunity
Option to apply for the full-time role from December 2022 onwards.
Location: This is a remote position, candidates based in KZN are preferred due to proximity to SPAR Central Office.
Send your CV outlining qualifications and experience with a motivational letter to: talent@tenzingmarketing.co.za
About Tenzing Marketing
Tenzing is a strategic communications company that specializes in the food industry. Together with SPAR, we have developed a Supplier Development Programme to help manage, educate and grow suppliers’ food safety compliance status.
Purpose of the job
To provide leadership in growing and maintaining the SPAR Supplier Development Program for micro and small suppliers who either wish to join the SPAR family and/or are currently supplying one or more stores. To educate, train and support the SPAR retailers on importance of Food Safety with suppliers.
KPA Summary
SPAR Generic Job Profile
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Legislation & Regulatory Compliance
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Quality Assurance
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Training & Development
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Administration & Reporting
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Stakeholder Relationships
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Ad Hoc
Reporting Structure
- Reports to: Group Food Safety Manager
- Direct reports: None
Stakeholders
- SPAR Retail Operations Teams
- SPAR Marketing Division
- SPAR Retailers
- Micro, Small and Medium Suppliers
Training and Development Profile
- Job Specific Training Requirements
- Developmental Interventions
- General Training Requirements
Legislation & Regulatory Compliance
Major task
- Educate relevant stakeholders on the importance of food safety compliance and their role in ensuring a compliance culture for the SPAR group.
- Provide support and guidance to regional operations teams and retailers in terms of their responsibilities and appropriate responses to achieving compliance.
- Conduct research and liaise with relevant authorities (legislators, industry bodies, auditors, etc.) to compile recommendations for the business and present to relevant stakeholders in order to facilitate understanding and application.
Measurement
- Stakeholder feedback/frequent meetings.
- Successful growth of small suppliers on the platform.
- Minimal or no damage to the SPAR Group brand.
- Adherence to the SPAR Group’s policies and procedures.
System Admin - Training & Development
Major task
- Monitor the SPAR Supplier Development system, analyses risks arising from business activities and formulate measures to address them.
- Develop and recommend best food safety operating practice for SPAR Supplier Development system. Add new content and maintain the web system.
- Manage the SPAR preferred service providers on the SPAR Supplier Development Program.
- Verify supplier accounts and documents.
- Build and maintain the website.
- Development and test new system functionality with Tenzing Marketing.
- Implement strategies to grow site usage.
- Maintain all content relating to all aspects of the site i.e.: Respond to Q&A.
- Maintain relationships and support retailers in the use of the site.
- Train the Regional Operations Team’s and specialist to help the stores on how to use the site.
- Attend relevant government and industry training or workshops to maintain current legislation knowledge and impart this knowledge to the business.
- Develop training material for use by suppliers, retailers and retail operations teams.
- Present food safety training on various platforms, e.g., cell meetings, members meetings, MIP, Good Food Fundi, retail operations meetings, supplier forums.
- Host and present regional food handler training sessions for retailers.
- Support retailers reach their food safety targets and obtain buy-in and commitment.
Measurement
- Achieve agreed annual new enhancements/upgrades to the site.
- Achieve agreed targets for site usage.
- Achieve content relevance to SPAR Food Safety strategy.
- Availability of updated training manuals and videos.
- Stakeholder feedback / frequent meetings.
Administration and Reporting
Major task
- Provide oversight of data collection, trend analysis and reporting.
- Manage the SPAR Supplier Development programme database.
- Present to retail operations management, the supplier results and retailer compliance status.
- Compile management reports that will contribute to management’s informed decision-making in order to protect the SPAR Group’s brand.
- Support food safety culture initiatives and facilitate these through the SPAR Supplier Development programme
Measurement
- Regular management reports / presentations.
- Accurate data capturing and systems reporting.
Stakeholder Relationships
Major task
- Support and strengthen SPAR supplier and retail relationships.
- Support retailers to comply with food safety requirements for suppliers.
- Maintain relationships and communication with retailers, marketing teams and retail operations teams to guide and support compliance initiatives.
Measurement
- Stakeholder feedback/meetings.
Ad Hoc
Major task
- Any other reasonable task requested by management.
Measurement
- As Agreed.
SKILLS PROFILE
Educational & Technical Qualifications
- Tertiary qualification in a food-related discipline with preference to food science, food technology, microbiology, public health or related discipline.
- Sound understanding of South African food safety regulations.
- Food Safety Management System qualifications in PRP’s and GHP, HACCP, ISO 22000, GFSI Intermediate, FSSC 22000 and BRC.
- Knowledge of food safety basics: temperatures, proper food handling, sanitation, proper cooling methods, microbiology (including sampling of swabs and product or lab analysis).
- Ability and familiarity to deliver food hygiene training to SPAR Merchandise and Operations
Previous Work Experience
- Previous experience of at least 3 years as a hygiene auditor or quality-related role in a food manufacturing environment (post-qualification).
- 3 – 5 years experience in hospitality, retail or FMCG.
- 2 – 3 years food safety training experience for retail.
Decision Making Level/Key Parameters
As discussed and agreed with management.
Personal Attributes
- Adaptability
- Self-management
- Self-awareness
- Principled and values-driven
- Credibility
- Work under pressure
- Excellent interpersonal and communication skills in English.
- Sound customer service skills; understanding the client’s expectations and requirements and anticipating client needs.
- Good planner with an eye for detail and quality
Skills & Knowledge Competencies
- MS Office (Word, Excel, PowerPoint, Outlook)
- Research
- Presenting information
- Collaborative relationships
- Leading others
- High-performance teams
- Communication and Conflict
- Results-focused
- Planning and organizing
- Transformation and diversity
- Decision making and problem-solving
- Business acumen
- Innovation and change
