Cape Town, 18 February 2019 | Hungry Lion has made the decision to invest into the digital quality management system (QMS) testo Saveris Restaurant. After an extensive pilot period the benefits of the system convinced Hungry Lion’s CEO Adrian Basson to roll out the digital QMS in 2019.
Adhering to quality standards, as well as ensuring a satisfactory customer experience, is very important to Hungry Lion.
Partnering with Testo, who is well-known for its expertise in the Food Industry, helps Hungry Lion towards achieving these goals.
An automated quality management system which reliably and seamlessly monitors from anywhere at any time, enabling a proactive rather than reactive approach to managing food quality was exactly what Hungry Lion management was looking for. “In the end the intuitive dashboard view convinced the client to make a positive decision towards testo Saveris Restaurant”, explains Testo SA MD, Chris Tomanek, “Having an overview about the fulfilment of the daily quality checks is essential to Hungry Lion as this enables their operations team to focus on the relevant restaurants which in turn increases their efficiency.”
Becoming paperless was one of the main objectives for Hungry Lion - a very technology driven company. The system consists of a ‘tablet-like’ control unit with which the quality checks are performed digitally. Whenever a spot measurement is required, Bluetooth enabled measuring instruments (such as thermometers, or cooking oil testers) are used to transfer the real values into the system automatically.
This has the advantage that the operators are guided through their tasks (supported by pictures) and the compliance and fulfilment are visible at Hungry Lion Head Office in real time, instead of paper files being stored on site. In addition, stationary temperature data loggers for fridges, freezers and hot display cabinets are used to monitor and alarm in real time.
“Having a comprehensive overview of what happens in all restaurants will increase efficiency of our operations team significantly”, says Hungry Lions CEO Adrian Basson. “This transparency will not only reduce costs, it helps in striving towards increased customer satisfaction.”
The initial rollout of the 141 South African restaurants will begin in March, in the Western Cape, with the aim of completing the remaining South African stores by Q3 2019. A decision about equipping the other 70 restaurant locations in the rest of Africa will be made towards the middle of 2019.
About Hungry Lion:
Established in 1997, Hungry Lion is a South African quick-service restaurant chain, specialising in fried chicken. Operating in seven African countries, with over 200 restaurants and almost 5 000 employees, the brand strives to provide high-quality products in a modern fast-food environment, with the focus on sharing more with its customers.
A rebrand in 2014 sent the company on a trajectory of consistent growth and in 2018 Hungry Lion moved its new headquarters to Stellenbosch, in the Western Cape.
About Testo:
Testo South Africa is a subsidiary of Testo SE & Co. KGaA with its headquarters in Germany. Testo is a world market leader in the field of portable and stationary measurement solutions with a strong focus on digital quality management software for the food and pharmaceutical industries. Testo supplies most of the food manufacturers, major retailers and restaurant chains in South Africa with food safety measuring devices.
For more information contact Chris Tomanek, Managing Director at Testo SA (ctomanek@testo.co.za | +27 21 300 3260)
