The ISO 9001:2015 Understanding training course was developed to give the Quality Management System team as well as Interested parties a broader understanding of the clauses within the standard.
Understanding ISO 9001:2015

Duration:
3 Days
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Full Description
Day 1:
- What is ISO? What is Quality? ISO Definitions
- Standard General Requirements
ISO 9001 Clause 4
- Context of the Organization
- Needs and Expectations of Interested Parties
- Determining Scope of the Management System
- Management System and Its Processes
ISO 9001 Clause 5
- Leadership and Commitment
- Policies
- Organization Roles, Responsibilities and Authorities
ISO 9001 Clause 7
- Resources
- Competence
- Awareness
- Internal and External Communication
- Documented Information
Day 2:
ISO 9001 Clause 8
- Operational planning and control
- Requirements for products and services
- Design and development of products and services
- Control of externally provided processes, products and services
- Production and service provision
- Release of products and services
- Control of nonconforming outputs
ISO 9001 Clause 9
- Performance evaluation
- Internal audit
- Management review
ISO 9001 Clause 10
- Improvement
- Nonconformity and corrective action
- Continual improvement
Day 3:
ISO 9001 Clause 6
Planning
- Actions to address risks and opportunities
- Quality objectives and planning to achieve them
- Planning of changes
- Types of Risk Assessments
Write Exam and finalize assignments.
Course Outcomes
- Upon successful completion of the course the learner will have a broader understanding of how to apply the requirements of ISO 9001:2015 within an organization.
- Gain knowledge to interpret the requirements of the ISO 9001:2015 and enable the learner to answer questions posed at Internal and External Audits.
Who should attend?
- Management
- Middle Management
- System Coordinators
- Key personnel involved in implementing, maintaining and/or reviewing the Quality Management system.
Prerequisites
None