Today’s restaurant owners have much more on their plates than preparing and serving tasty food. Social responsibility to do the right thing for employees, the community and the natural environment is an important aspect of your business. Respecting diversity in the workplace, giving to charitable causes in the community and following sustainable practices are among the many ways to show the community you care.
According to Cyndi Perkins, chron.com, social responsibility is three-pronged: ethical, altruistic and strategic. The basic theory in each instance is to respect, value and do no harm to your marketplace, your workplace, community or the environment. While only one of the prongs, strategic, is designed to build profits, studies show that all of them can and often do benefit restaurants by creating a positive work atmosphere, desirable publicity and a favorable reputation.
Ethical social responsibility involves actions like paying workers a fair wage and buying local even though it costs you more than going through a national supplier. Altruistic activities include donating goods, services or money without making up the difference by paying employees less or charging customers more. You simply give on behalf of your restaurant with no strings attached to community outreach programmes such as the local soup kitchen, school feeding scheme or hosting a retirement home meal.
There is money to be made if you do CSR right. You can save, for example, through recycling rather than discarding corrugated cardboard, or the money you earn by supporting an event that draws event goers to your establishment. Managing stocks and the cold chain will minimize food waste. Menu planning can assist in ensuring all food is used wisely.
There are many issues for a restaurant like wastage, labour conflicts (equal wages, women's rights and labor unions), energy consumption. Even though the restaurants are taking initiatives for stepping up their corporate social responsibility efforts, they still lag behind other businesses.
You create a culture of dignity, respect and high ethical standards throughout your restaurant by adopting responsible policies and procedures and putting them into daily practice on every level, from management to dishwashers.
Examine all areas of operation for possible improvements, from where you purchase your produce to what you do with your waste. Other areas include:
Some benefits of developing CSR policies according to Anum Yasmin, ezinearticles.com, are:
Ultimately, it’s just the right thing to do.