Ensuring your product lives up to expectations and your service levels meet agreed standards. We can offer sound advice on quality compliance and ISO 9001.
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Intermediate Quality Management
Tired of customer complaints and fighting fires? You need a quality management system. This article provides an overview of the compliance journey from novice to advanced. As an intermediate you will have conquered the novice stage and you are ready to take the next steps. We can
Advanced Quality Management
Been there, done that, got the T shirt? You have achieved certification for quality but aren’t seeing true benefits? This article provides an overview of the compliance journey from novice to advanced.
Novice Quality Management
Quality – do you really want satisfied customers? Thought so! So this article will provide an overview of the compliance journey from novice to advanced. As a novice you will gain an understanding of the steps ahead of you and how we can support you in the process.
Starting the Journey to ISO 9001 Certification Part 3
In the third part of this series, Chris explains process management. This is an area where many food companies go wrong as process management is much more than production processes. How to define the process, how to develop the top level of documentation, what can you exclude fro
Starting the Journey to ISO 9001 Certification Part 2
In Part 2 of this series, Chris continues with the Foundation Phase of the setting up your ISO 9001 quality management system. What does “context mean in ISO 9001, why must the requirements of interested parties be defined, how should communication be addressed? These requirement
Starting the Journey to ISO 9001 Certification Part 1
Creating ISO 9001:2015 Quality Management Systems (QMS) that fulfills the requirements of the ISO Standard can seem like a daunting task. But it doesn’t have to be. Creating an ISO 9001-based QMS should be done like all projects. Priorities need to be established, responsibilitie
Surprise surprise…it has to taste good.
There has been increasing focus on food safety is the past decade and rightly so. But what about the quality of the product? If we are only doing micro testing but no taste testing we are going to start experiencing problems according to the experts.
What’s in a name - Certification versus accreditation
I know Shakespeare said “A rose by another name would be just as sweet” but this is one we have to get right! There is still much incorrect use of the term accreditation in the food industry in the context of food safety and quality systems. The intent of this article is to try a
What the HLS actually means to you? Less is more
We constantly complain about the number of standards we have to comply with. It’s an international problem. So finally we have a solution on the horizon for some standard. It’s the ISO HLS. We explain the acronym and what it means to you in practice.
The main differences between ISO 9001:2008 and ISO 9001:2015 | Part 3
ISO 9001 got a bad rap because of the need for documented procedures. Traditionally the interpretation has been a policy, procedure, work instruction and form for everything, including the tea lady. ISO 9001:2015 has a refreshingly different approach. We also discuss the approach
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