Ensuring your product lives up to expectations and your service levels meet agreed standards. We can offer sound advice on quality compliance and ISO 9001.

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Exploring Lean Systems in an ISO 9001 Management System

By ISO Update on 03 April 2017

One of the main objectives of an ISO 9001 management system is “continuous improvement”; however ISO 9001 provides little information on how organizations can reach and maintain it. In this specific aspect is where a lean system will provide the biggest benefit to any quality man

Assuring Water Quality and Safety in Food Processing (Part 1)

By Food Safety Magazine on 29 March 2017

Most people take water for granted. In the United States, Japan and in Western Europe, all that an individual needs to do is turn on the tap at any time in the day or night to get clean, potable water. Water is used for drinking, cooking, washing and myriad other tasks.

A final word on boerewors

By Linda Jackson on 06 March 2017


Using a Conformity Matrix to Align Processes to ISO 9001:2015

By Quality Digest on 16 February 2017

Sept. 22, 2018, is the deadline for registration to ISO 9001:2015, and this seems to allow organizations plenty of time to make the transition to the new standard. The good news is that, despite the radical changes to the standard’s structure, the underlying requirements are not

ISO 9001 - So where are you in your transition?

By Linda Jackson on 01 February 2017

We have had the new version of ISO 9001 for well over a year, which means it is no longer new! So where are you in the transition process – hopefully you have a plan? If not, this article offers some suggestions for 2017. (Bottom line: You have a three-year transition period!)

So what’s in a name – Boerewors vs Braaiwors

By Linda Jackson on 19 January 2017

Shakespeare said a rose by another name would be just as sweet, but in the food industry we take names very seriously. Use the wrong name and mislead the consumer at your peril! For example, you can’t call a meat sausage "boerewors" unless it complies with the minimum legal requi

Quality is not the custard on the pudding

By Linda Jackson on 15 December 2016

Quality is not just the custard on the pudding... it IS the pudding! Here are some thoughts around your customer's quality requirements

ISO 9001:2015: Avoiding nonconformities during the transition

By Quality Digest on 06 December 2016

The anticipated release later this year of the revised version of ISO 9001:2015—“Quality management systems—Requirements,” has many organizations asking what the revision will mean for them.

National Quality Month

By Linda Jackson on 16 November 2016

November is all about quality. The American Society for Quality have dubbed it World Quality month. In South Africa, the South African Quality institute dedicated last week as National Quality week and World Quality Day was officially celebrated on 10th November this year

10 Reasons Why You Need ISO 9001 Certification

By Chris Anderson on 14 November 2016

When we talk about helping companies obtain ISO 9001 certification, people often ask us, “Why does our company need to be ISO 9001 certified?” Good question. ISO 9001 is a quality management system (QMS) standard and it produces numerous benefits for any company willing to go tha

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